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Terms of Service for GymBro Application

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Effective Date: November 1, 2025

§ 1. GENERAL PROVISIONS

  1. These Terms of Service govern the use of the GymBro mobile application (hereinafter: "Application"), designed for managing fitness services and accessing fitness club functionalities.
  2. The owner and administrator of the Application is Damian Krysta IT Services, located at ul. Porąbki 21, 34-325 Łodygowice, Poland (hereinafter: "Administrator").
  3. Using the Application constitutes acceptance of these Terms of Service.
  4. The Application is available for download on Google Play and App Store.

§ 2. DEFINITIONS

  1. User – a natural person with full or limited legal capacity using the Application.
  2. Account – an individual User profile in the Application, accessible after registration and login.
  3. Club – a fitness facility cooperating with the Administrator, offering services through the Application.
  4. Membership – a subscription entitling the use of Club services.
  5. Reservation – signing up for group classes or reserving other services available at the Club.

§ 3. REGISTRATION AND USER ACCOUNT

  1. Using the full functionality of the Application requires creating an Account.
  2. During registration, the User is required to:
    • Provide accurate personal data
    • Create a secure password
    • Read and accept these Terms of Service
    • Consent to personal data processing
  3. The User is responsible for maintaining the confidentiality of their Account login credentials.
  4. In case of suspected unauthorized access to the Account, the User must immediately notify the Administrator.
  5. Sharing the Account with third parties is prohibited.

§ 4. APPLICATION FEATURES

  1. The Application enables:
    • Purchasing and managing memberships
    • Booking group classes
    • Accessing class schedules
    • Tracking training progress
    • Receiving notifications about classes and promotions
    • Contacting trainers and Club staff
    • Accessing training plans
    • Online payments
  2. Availability of individual features may vary depending on the type of purchased membership.

§ 5. RESERVATIONS AND CLASS CANCELLATIONS

  1. Class reservations can be made no earlier than 7 days before the scheduled date.
  2. Cancellation of a reservation is possible no later than 2 hours before the class starts.
  3. In case of absence without prior cancellation of the reservation, the User may be charged a fee according to the Club's price list.
  4. The Administrator reserves the right to cancel classes for reasons beyond their control.

§ 6. PAYMENTS

  1. Payments for memberships and services are processed through:
    • Online payment system in the Application
    • Card payment at the Club reception
    • Bank transfer
  2. All prices are quoted in Polish zloty (PLN) and include VAT.
  3. The User receives payment confirmation to the email address provided during registration.
  4. For recurring payments, the User may cancel the subscription according to the terms of the selected membership.

§ 7. TERMS OF USE

  1. The User agrees to:
    • Use the Application in accordance with its intended purpose
    • Not take actions that may disrupt the Application's operation
    • Not distribute illegal content
    • Respect the rights of other Users
    • Not attempt unauthorized access to the system
  2. The following is prohibited:
    • Using automated systems or software to extract data from the Application
    • Modifying, decompiling, or reverse engineering the Application's source code
    • Using the Application for commercial purposes without the Administrator's consent

§ 8. INTELLECTUAL PROPERTY RIGHTS

  1. All rights to the Application, including copyrights, trademarks, and databases, belong to the Administrator.
  2. The User receives a non-exclusive, non-transferable license to use the Application in accordance with these Terms.
  3. Copying, modifying, or distributing content from the Application without the Administrator's consent is prohibited.

§ 9. PERSONAL DATA PROTECTION

  1. The Administrator processes personal data in accordance with Regulation (EU) 2016/679 (GDPR).
  2. Detailed information regarding personal data processing is contained in the Privacy Policy available in the Application.
  3. The User has the right to: access their data, rectify data, delete data ("right to be forgotten"), restrict processing, data portability, and object.
  4. For matters related to personal data protection, contact the Administrator at: [email protected]

§ 10. LIABILITY

  1. The Administrator will make every effort to ensure the Application operates continuously and without interruption.
  2. The Administrator is not liable for:
    • Interruptions in access to the Application due to technical reasons
    • Damages resulting from improper use of the Application
    • Content shared by Users
    • Damages resulting from force majeure
  3. The User uses the Application at their own risk.
  4. Before starting physical activity, the User should consult a doctor.

§ 11. COMPLAINTS

  1. Complaints regarding the Application's operation should be submitted:
    • Through the contact form in the Application
    • To the email address: [email protected]
    • In writing to the Administrator's registered address
  2. A complaint should include: User's data, problem description, date of occurrence, User's request.
  3. The Administrator processes complaints within 14 days of receipt.
  4. The User will be notified of the complaint resolution by email.

§ 12. WITHDRAWAL FROM CONTRACT

  1. The consumer has the right to withdraw from a distance contract within 14 days without giving a reason.
  2. The right of withdrawal does not apply in cases of:
    • Commencement of service provision with the consumer's express consent
    • Services with properties specified by the consumer
  3. A withdrawal statement should be sent to the Administrator's address.

§ 13. CONTRACT TERMINATION

  1. The User may delete their Account at any time through:
    • The option in the Application settings
    • Contact with the Administrator
  2. The Administrator may terminate the contract with immediate effect in case of violation of these Terms by the User.
  3. Deleting the Account results in loss of access to all data and history in the Application.

§ 14. CHANGES TO TERMS OF SERVICE

  1. The Administrator reserves the right to change these Terms of Service.
  2. Users will be notified of changes through:
    • Notification in the Application
    • Email message
  3. Changes take effect 14 days after notification.
  4. Using the Application after changes take effect constitutes acceptance of those changes.

§ 15. FINAL PROVISIONS

  1. Matters not regulated by these Terms of Service are governed by Polish law.
  2. Disputes arising from the use of the Application will be resolved by the court having jurisdiction over the Administrator's registered address.
  3. Invalidity of individual provisions of these Terms does not affect the validity of the remaining provisions.
  4. These Terms of Service take effect on November 1, 2025.
  5. Contact the Administrator: Email: [email protected]

By accepting these Terms of Service, I confirm that I have read and understood them and agree to comply with the provisions contained herein.

Last updated: November 1, 2025